Leading specialist transport technology firm Forward Solutions is looking forward to a memorable New Year following a hugely significant 2021.
The Forward Solutions team is one of the longest established freight software development companies, providing an end-to-end solution for a wide range of operators in the UK, Europe, Asia and the US. The company provides IT systems for leading multimodal players across air freight, sea freight, road freight and rail freight.
The firm started the year as Forward Computers and ends with a new MD, new name, new look as well as significant new product development, increased turnover and growth. The team also attended flagship transport show Multimodal for the first time for many years.
Forward Solutions Managing Director Richard Litchfield, who joined the company in April comments: “The company has made huge strides this year both in terms of refining our products, as well as significantly changing the operation to becoming much more customer focused. The massive changes have resulted in significant growth, with an increase in turnover in excess of 25%.”
“This expansion is a result of on-going investment in the business, demonstrating to our customer and the market we are at the forefront of new technology. Assisting the sector with innovation continues to be essential for growth, where the most successful operators are those which embrace investment in new technology adoption. Forwarders that offer online solutions of transportation management are leading the way, and utilising the latest technology to improve their customer experience.”
In the summer Forward Solutions announced a half a million-pound investment in redeveloping and reengineering its product portfolio. Marking its largest investment in development to date will see an additional User Interface (UI) to utilise the existing feature rich solution which will be rolled out in early 2022, ensuring its software is more intuitive and easier to use.
Richard adds: “January is going to be very significant for us, the new UI is our largest single investment in reshaping our front-end and is the first of many developments we’re making to ensure our customers have best-in-class technology, to help them improve efficiencies and deliver the best solutions to meet their continually evolving needs.”
It is expected that 2022 will have its own challenges – such as continued Brexit changes, retirement of CHIEF services and moving to CDS, as well as the growing appetite for greater sustainability within transport and logistics. All of which is focusing operators on the need to increase efficiency and communication through improved technology.
Forward Solutions is part of the Freight Software Group and sister company of BoxTop Technologies. Together the duo has an existing portfolio of over 350 customers.