ILG heads to the cloud to transform efficiency

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Outsourced fulfilment and global delivery firm ILG has improved efficiency and scalability by modernising its whole IT infrastructure with digital transformation specialists Extech Cloud.

To support further business growth and better position ILG for new challenges, Extech Cloud successfully implemented a high performing and secure cloud-based IT solution for ILG in 2020. Not only were all the core business services such as emails, databases, file storage, and more smoothly migrated to the public cloud, ILG’s applications and infrastructure were also fully transitioned to Microsoft Azure, the leading cloud computing service.

“2020 was an unusual year and presented challenges for many, but it also created an opportunity to find new, better ways to do things,” says Andrew Hookway, Director of the Sussex based Extech Cloud. “Logistics and transport businesses know how critical it is to meet demand and manage seasonal peaks effectively, and that their IT infrastructure plays a critical role in this. However, few are exploiting the benefits that the public cloud can bring to the business and its valuable people, which is where we can help.”

With this transition completed, ILG now has a cloud infrastructure which supports growth on demand and allows for the adoption of new products and services as they become available. This all comes at a lower cost compared to traditional private cloud and on-premise solutions, such as servers.

A full transition to the cloud also means that logistics businesses, such as ILG, can be more in control of their IT services than ever before.

“When we say we can help businesses to ensure their IT meets their demands, a full cloud transition is the only way to have fast flexibility” says Andrew. “Busier than ever? You can ramp up your service level. On the other hand, having a quiet period? Turn things down for a bit. The cloud helps you to meet your level of demands and importantly, you pay for only what you need, when you need it.”

“The implementation of Microsoft Azure has allowed us to scale resources in line with business demand, a key requirement for ILG as we see huge seasonal spikes in volumes,” says Tom Ashley, Client Services and IT Director at ILG. “Extech Cloud’s support has allowed us to focus all of our attention on providing great service to our clients.”

ILG is one of the UK’s leading global delivery and outsourced fulfilment partners, with international delivery and cargo options as well as state-of-the-art warehouse facilities and customer service that is second to none.

ILG first began working with Extech Cloud more than a decade ago to help the IT department focus on high-value-adding tasks and ensure ILG’s technology became a driver for growth and efficiency. Today, Extech Cloud provides ILG with operational management of the cloud infrastructure, support for users across multiple locations and endpoints, along with advice and guidance on emerging products to make ILG even more efficient.

“Extech Cloud are a passionate and professional partner. The support they have provided to us over the past decade has been invaluable,” says Tom Ashley.

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